Return Policy

Five-day return window

Contact us within 5 days of delivery to request a return for eligible products. Include your order number, the reason for your request and photos if the item is damaged, defective or incorrect.

Non-returnable products: Beauty and Organic

Beauty and Organic products are non-returnable, including the Hair Touch Up Comb Stick. Please check the product details carefully before placing your order.

If a beauty or organic product arrives damaged, defective or incorrect, contact us with your order number and photos so we can assess the issue. This restriction does not limit your rights under applicable consumer law.

Return condition

Keep the item, its accessories and original packaging until your request is resolved. Items should be unused and in their original condition, except where a defect was discovered during reasonable inspection. For hygiene-sensitive items, tell us if the packaging has been opened so we can assess your request.

How to return

Call +91 98317 75840. Wait for our confirmation and return instructions before sending anything. We will confirm the pickup arrangements, any applicable return costs and the available resolution before you proceed.

Damaged or incorrect items

Report the issue promptly with photos of the product and packaging. If confirmed, we will arrange a return or replacement without charging you return shipping for our error.

Refunds

Approved refunds are processed after the returned item is received and inspected. We will confirm the refund amount, method and expected processing time. Bank and payment-provider processing times may vary. This policy does not limit your rights under applicable consumer law.